Terms and Conditions
Effective Date: 5/16/2025
Welcome to InjuryMD. By accessing or using our website (www.injurymd.com) and associated services, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Use of the Website and Services
InjuryMD provides access to remote medical care, physical therapy, prescription services, and legal coordination for individuals injured in auto accidents or personal injury cases. This platform is intended for use by:
Injured patients seeking treatment
Attorneys referring clients
Insurance carriers and adjusters (as authorized)
You may not use our services for any unlawful purpose or in violation of these Terms.
2. Medical Disclaimer
InjuryMD is not a substitute for emergency medical services. If you are experiencing a medical emergency, call 911 immediately.
All care is provided by licensed medical professionals. Information provided on this site is for general educational and informational purposes and does not constitute medical advice.
3. Eligibility and Account Registration
We use the information collected to:
Be 18 years of age or older (or have consent from a parent/legal guardian)
Provide accurate and complete information during intake
Consent to the use and storage of your personal and medical information in accordance with our Privacy Policy
4. Patient Responsibility
By using our services, you agree to:
Provide truthful and complete medical and legal information
Follow your provider’s medical advice and treatment plans
Communicate promptly regarding scheduling or changes
Consent to telehealth evaluations and any necessary follow-up care
5. Insurance, PIP, MedPay, and LOP Coordination
InjuryMD will work with your insurance provider, personal injury attorney, or MedPay/PIP plan (where applicable) to verify eligibility and coverage. If services are provided on a Letter of Protection (LOP) basis, you authorize InjuryMD to coordinate directly with your attorney for payment upon settlement.
You remain responsible for any costs not covered by insurance, PIP, MedPay, or LOP.
6. Third-Party Services
InjuryMD may coordinate with third-party providers, including:
Pharmacies
Diagnostic imaging centers
Independent physical therapists
Attorneys and law firms
We are not liable for the services provided by these independent parties.
7. Intellectual Property
All content on this site—including logos, videos, text, images, and software—is the property of InjuryMD and may not be copied, distributed, or used without our written permission.
8. Limitation of Liability
To the maximum extent permitted by law, InjuryMD and its providers shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of your use of our services, including missed appointments, delays, or outcomes related to treatment or legal claims.
9. Modifications to Terms
We may update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of the site or services constitutes your acceptance of any changes.
10. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms will be resolved in the courts of Broward County, Florida.
SMS Messaging Terms and Conditions
1. SMS Program Description
InjuryMD LLC offers SMS communications to individuals who have opted in to receive text messages.
Depending on the type of consent provided, messages may include responses to inquiries, appointment confirmations, scheduling updates, appointment reminders, service-related follow-ups, and promotional information about InjuryMD services and programs.
Marketing and non-marketing SMS communications are subject to separate consent preferences where applicable. Consent to receive promotional text messages is voluntary and is not a condition of purchasing or receiving services.
2. Message Frequency
Message frequency varies depending on the services requested, appointments scheduled, and communication preferences selected by the individual.
3. Opt-Out Instructions
You may opt out of receiving SMS messages from InjuryMD LLC at any time by replying STOP to any text message. After opting out, you may receive one final confirmation message.
4. Help and Customer Support
For assistance with our SMS messaging program, reply HELP to any text message or contact InjuryMD LLC at [email protected].
5. Message and Data Rates
Message and data rates may apply to SMS communications depending on your mobile carrier and wireless service plan.
6. Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
7. Privacy and Information Protection
InjuryMD LLC handles SMS-related personal information in accordance with its Privacy Policy and applicable laws.
Mobile phone numbers and SMS opt-in consent information are not sold or shared with third parties or affiliates for their own marketing or promotional purposes.
For additional information regarding our privacy practices, please review our Privacy Policy.
8. Eligibility
Individuals must be at least 18 years old, or otherwise have appropriate authorization, to enroll in InjuryMD LLC's SMS messaging program.
Contact Us
For any questions or concerns, please contact us:
InjuryMD
Fort Lauderdale, FL
Thank You for Choosing InjuryMD